This Privacy Policy describes how Elegant Dreams / Sugar Boo collects, uses, and discloses your Personal Information when you visit or make a purchase from our store / the site.

1. Collection of Personal Information When you interact with our Site, we collect certain information about your device and your activity. We collect this information so we can properly process your transactions and improve your user experience.

Device Information

To load the Site accurately and perform analytics on Site usage Automatically collected when you access our site (cookies, log files, web beacons).

Order Information

To fulfill your order, process payment, arrange for shipping, and communicate confirmations. Directly collected from you during the purchase process.

Customer Support Information

To provide customer support and assistance. Directly collected from you via email, chat, or phone.

Categories of Personal Information Collected:

• Order Information (What you provide): Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

• Device Information (Automatic): Version of web browser, IP address, time zone, and how you interact with the Site.

2. How We Use Your Personal Information

We use your Personal Information to provide our services, which includes:

• Processing and fulfilling your orders.

• Communicating with you regarding your order status and shipping updates.

• Screening our orders for potential risk or fraud.

• Improving and optimizing our Site (e.g., generating analytics about how customers browse and interact).

• Providing you with targeted marketing or advertising communications (if you have opted in).

  3. Sharing Your Personal Information

  We share your Personal Information with third parties to help us run our business and fulfill your services.

  • Shipping Carriers: We must share your Name, Address, and Contact details with shipping companies (like UPS or FedEx) to deliver your merchandise.

  • Payment Processors: We share your payment information with secure payment gateways (like Shopify Payments, PayPal, etc.) to process transactions. We do NOT store your full credit card number.

  • Analytics Providers: We use third-party analytics (like Google Analytics) to help us understand how our customers use the Site.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive. We will never sell, rent, or trade your Personal Information to third parties for their independent promotional or commercial use.

  4. Your Rights

  You have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the information below.

  5. Retention and Security

  When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information. We implement industry-standard security measures to protect your personal data from unauthorized access or disclosure.

  6. Contact

  For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Contact@ElegantDreamsNYC.com .

  Disclaimer: Please review this entire policy with legal counsel experienced in e-commerce and data privacy law before publishing it. Laws like GDPR, CCPA, and others may require specific language based on your target market and the data you collect.